Team Member
Position: Team Member Job Summary: if you are passionate about food and ready to work hard and think fast while keeping a smile on your face, we would love to have you join our team. Working as a team member at our facility is the perfect way to start your career and gain valuable experience in customer service, food preparation, and personnel management. We value our employees and offer a positive and encouraging environment as well as ample opportunities for career advancement. Take the first step toward a long and rewarding career by becoming a respected member of our team.
Job Duties & Responsibilities:
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
- Prepare foods while following cooking instructions, safety procedures, and sanitary requirements.
- Use specific kitchen machinery to create customized hot and cold beverages, and menu items to customers’ preferences.
- Ensure restaurant cleanliness daily by following the daily checklist - sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
- Communicate effectively with team members and management to help train new employees, and resolve any interpersonal issues as needed.
- Handle guests’ concerns and complaints professionally and calmly to resolve problems according to the UMC checklist procedure.
- Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.
- Cooperative attitude and willingness to help and collaborate with other team members.
- Knowledge and experience with operations and cleaning of fryers, grills, wash area, grease trap, etc.
Job Skills & Qualifications:
Required:
- Must be at least 16 years old and fluent in English
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long hours at a time and work in a fast-paced environment
- Positive attitude and commitment to customer satisfaction
- Food Handler Certification (must complete within 30 days of hire)
- Valid I.D.
Preferred:
- Previous restaurant or cashier experience
- Previous Kitchen Experience Preferred
- A background check may be required
Perks:
UMC is taking steps towards offering associates the following possibilities:
- Occasional Team Meals
- Flexible Scheduling
- Training includes participating in every activity on campus
- (1) complimentary passes for karting to be used how you would like
- (1) complimentary passes for archery tag to be used how you would like
- (1) complimentary passes for rival war to be used how you would like
- (1) complimentary passes for dodgeball to be used how you would like
Team Lead
Job Summary: If you are passionate about food and ready to work hard and think fast while keeping a smile on your face, we would love to have you join our team. Team lead manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to the team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members. Working as a team lead at our facility is the perfect way to advance your career and gain valuable experience in customer service, food preparation, and personnel management. We value our employees and offer a positive and encouraging environment as well as ample opportunities for career advancement. Take the first step toward a long and rewarding career by becoming a respected member of our team.
Job Duties & Responsibilities:
- Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary
- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
- Assists management with hiring processes and new team member training
- Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
- Develops strategies to promote team member adherence to company regulations and performance goals
- Generates and shares comprehensive and detailed reports about the team's performance, mission-related objectives, and deadlines
- Ensures company brand materials and physical working spaces meet and exceed company presentation standards
- Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customers complaints
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
- Work together with the kitchen team to prepare foods while following cooking instructions, safety procedures, and sanitary requirements.
- Use specific kitchen machinery to create customized hot and cold beverages, and menu items to customers’ preferences.
- Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
- Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
- Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
- Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.
Job Skills & Qualifications:
Required:
- Must be at least 21 years old and fluent in English
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long hours at a time and work in a fast-paced environment
- Leadership Skills, Motivational Skills, Results-Oriented, Self-Motivation, Strong Relationship Building, Positive Attitude, Customer Service Oriented, Strong Oral and Written Communication
- Valid I.D. and Background check may be required
- Food Managers Certification/Food Handlers Certification (required within 30 days of hire)
- DABC Manager Certification/Sips & Tips Certified (required within 30 days of hire)
- Previous F&B experience
Preferred:
- Team Leadership Experience and Food & Beverage Experience
Perks:
UMC is taking steps towards offering associates the following possibilities:
- Occasional Team Meals
- Flexible Scheduling
- Training includes participating in every activity on campus
- (1) complimentary passes for karting to be used how you would like
- (1) complimentary passes for archery tag to be used how you would like
- (1) complimentary passes for rival war to be used how you would like
- (1) complimentary passes for dodgeball to be used how you would like
Bartender
Job Summary: UMC is looking for an enthusiastic bartender to provide an excellent guest drinking experience. Good bartenders will be able to create classic and innovative drinks exceeding customers’ needs and expectations. A LOVE of people and customer service is a Must! Certification of Sips and Tips, as well as Food Handler’s, is required. You must be 21 years of age or older, able to run a till, and do a nightly inventory of alcohol. Our bartenders will know the laws and oversee that all are being followed. This job is for someone that enjoys meeting new people, being a leader, and strives for excellence in the “Customer Experience”.
Job Duties & Responsibilities
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers’ identification and confirm it meets the legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
Job Skills & Qualifications:
Required:
- Must be 21 years of age or older
- Resume and proven working experience as a bartender
- Excellent knowledge of in mixing, garnishing and serving drinks
- Positive attitude and excellent communication skills
- Ability to keep the bar organized, stocked and clean
- Relevant training certificate (Sips and Tips certified)
Perks:
UMC is taking steps towards offering associates the following possibilities:
- Occasional Team Meals
- Flexible Scheduling
- Training includes participating in every activity on campus
- (1) complimentary passes for karting to be used how you would like
- (1) complimentary passes for archery tag to be used how you would like
- (1) complimentary passes for rival war to be used how you would like
- (1) complimentary passes for dodgeball to be used how you would like